Why some big banks are saying goodbye to voice mail

In an attempt to cut costs, some big banks may say goodbye to voice mail. The Wall Street Journal reports that voice-mail services are being cut for thousands of workers at JPMorgan Chase & Co., and similar moves are being considered at Citigroup Inc. Phone-messaging on a land line is increasingly viewed as a costly — and unnecessary — business expense, bank executives told the Journal, citing the prevalent use of email and cellphones among bank employees. “We realized that hardly anyone…
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