Mobile banking’s popularity increases fourfold

The most favored means of banking is online, but mobile banking is now preferred by 12 percent of consumers, up from 3 percent just five years ago, according to a survey of 1,000 adults by the American Bankers Association. Thirty-two percent of respondents said the Internet is the method they use most often to manage their bank accounts, up slightly from 31 percent in 2014. Those who preferred doing their banking at a branch fell 4 points to 17 percent, but branch banking remained the second most…
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