How big airlines may be alienating customers

It's news United Airlines, American Airlines and Southwest Airlines probably don't want to hear. But according to a new survey of 2,300 travelers from FlightView, a provider of airline and airport data, travelers are increasingly wary of booking trips to their desired destination that involve connecting flights. Both Chicago-based United (NYSE: UAL) and Fort Worth-based American (Nasdaq: AAL) operate major hub and spoke operations at Chicago's O'Hare International Airport that involve flying thousands…
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